Terms of service
TERMS OF SERVICE
Welcome to The Anoushka. By accessing our website or purchasing from us, you agree to the following Terms of Service.
1. PRODUCTS & INFORMATION
We make every effort to display our products, descriptions, ingredients, prices and images as accurately as possible. However, packaging, appearance or other minor product details may vary from the images displayed on the website.
2. PERSONAL CARE PRODUCTS
Our products are intended for external/personal care use as specified on the product packaging. Individual results and experiences may vary from person to person.
Customers are advised to read the product label, ingredients, directions and precautions before use. A patch test is recommended where appropriate. Discontinue use in case of irritation or discomfort.
3. ORDERS
We reserve the right to accept, decline or cancel an order in cases including incorrect pricing, payment issues, suspected fraudulent activity, stock unavailability or other genuine operational reasons.
If payment has already been received for an order cancelled by us, the applicable amount will be refunded.
4. PRICING & PAYMENT
All prices displayed on the website are in Indian Rupees (INR), unless stated otherwise.
Prices, promotional offers and discounts may be changed or withdrawn without prior notice. The price applicable at the time an order is successfully placed will apply to that order.
5. SHIPPING & DELIVERY
Delivery timelines shown on the website are estimates and may vary due to location, courier operations, weather, public holidays or circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate delivery information while placing an order.
6. CANCELLATION, RETURN & REFUND
Order cancellations, replacements and refunds are governed by our Return & Refund Policy available on this website.
Due to the personal care and hygiene nature of our products, returns or exchanges after delivery are subject to the conditions stated in that policy.
7. PRODUCT RESULTS
Product performance and results may vary depending on individual hair/scalp condition, method and frequency of use and other individual factors. No particular result can be guaranteed unless expressly stated by us.
8. INTELLECTUAL PROPERTY
The Anoushka name, logo, product photographs, packaging designs, website content, graphics and other brand materials are owned by or licensed to The Anoushka and may not be copied, reproduced or commercially used without authorization, subject to applicable law.
9. WEBSITE USE
You agree not to misuse this website, attempt unauthorized access, interfere with its operation, submit fraudulent orders or use the website for any unlawful purpose.
10. LIMITATION
To the extent permitted by applicable law, The Anoushka will not be responsible for indirect or consequential losses arising from misuse of products, failure to follow product instructions, or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or restrict any rights or remedies available to consumers under applicable Indian law.
11. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The latest version published on our website will apply from its effective date.
12. CONTACT US
For questions regarding your order or these Terms of Service, please contact:
The Anoushka Customer Support
WhatsApp: +91 88773 03077